After writing my blog post yesterday, I decided to create a Storify to curate many of the Tweets that are flying regarding the current BlueCross BlueShield of NC implosion. Here’s a link to the Storify:
Dan, I’m very sorry for the issues you or other customers may be experiencing. Please DM phone number(s) to @bcbsnc on Twitter. We will reach out and address your specific concerns. Customers deserve us to deliver on our commitment and we continue to work hard addressing these issues. Also, because of long hold times we are offering call back options for our customers. Our latest updates can be seen at http://blog.bcbsnc.com/updates/.