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BCBSNC, UNC Health Care to Launch Novel Patient-Centered Practice

I was recently contacted by Lew Borman, one of the media relations folks at BCBS of NC, with news about a new partnership between BCBSNC and UNC Health Care. They have agreed to form a practice that looks a lot like an accountable care organization (ACO) using a version of the patient centered medical home model. They call it a novel patient-centered practice that “aims to improve health, increase satisfaction, and reduce health care costs for patients.” The practice will have a panel of 5,000 BCBS members “with chronic conditions, including coronary artery disease, hypertension, diabetes, obstructive lung disease, major depression, and asthma.” (Quotes taken from the BCBSNC press release.)

Here’s some additional information about this interesting initiative (from the press release):

The new practice will provide continuity by coordinating care across a variety of settings and provider types. The practice is designed to enable more effective patient-provider interactions, which should result in better patient satisfaction and improved health. Additionally, this practice will provide an expanded set of services and greatly enhanced access to these services including:

  • Non-traditional visit formats (e-visits, televisits, home monitoring)
  • On-site mental health
  • On-site nutritionist
  • On-site pharmacy and medication management
  • On-site laboratory
  • Case management and coordination of care for patients requiring hospitalization
  • Group and educational visits
  • Extended weekday and weekend hours
  • State-of-the-art information technology

I look forward to watching the partnership and this new practice unfold. It certainly sounds like a positive step in the right direction.

BCBSNC Contact: Michelle Douglas • 919-765-3005
BCBSNC Online Newsroom: http://bcbsncmediacenter.ipressroom.com

UNC Health Care Contact: Jennifer James • 919-966-7622
UNC Health Care Online Newsroom: http://news.unchealthcare.org/

Post by Dan Dunlop, The Healthcare Marketer

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