Trends Web 2.0

Lowell General Hospital Embraces New Technology

One of my firm’s clients, Lowell General Hospital (LGH) in Lowell, MA, announced last week that it is the first Massachusetts hospital to partner with iTriage, an application that gives consumers the ability to make smart medical decisions using their iPhone, smartphone or computer. The story is part of a recent article authored by Evan Lips for the Lowell Sun.  I encourage you all to check out the article here: http://www.lowellsun.com/todaysheadlines/ci_16456241.

Two Colorado emergency-room doctors created the application in 2009.  Co-creator Dr. Peter Hudson said it was essential that Massachusetts adopt the application since it was the first state to call for mandatory health insurance.   LGH hopes the iTriage will make decision-making easier for patients.

LGH spokeswoman Christine Scaplen said, “People can search medical symptoms, learn possible causes and find appropriate locations for treatment.  The application bridges the information gap between physicians and patients.”

This is just another example of why Lowell General Hospital is one of the finest community hospitals in the country. (Yes, I am biased but I am also a believer.) It combines exception customer service/patient care with leading edge technology. And it is an employer of choice in the region. The organization embraces new opportunities to improve patient care and improve outreach. Working with my firm, Lowell General, in partnership with Floating Hospital for Children at Tufts Medical Center, launched one of the first hospital sponsored mommy blogs in the country – leading the way by embracing new media.

For more on Lowell General’s use of iTriage, check out the story in the Lowell Sun: http://www.lowellsun.com/todaysheadlines/ci_16456241.

Post by Dan Dunlop with Stephanie Cohen, UNC-Chapel Hill student and Jennings Intern

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